Meet Our Staff
Management
Jason Voss
Sales Manager
Brett Clapham
Sales Manager
Jason Eyman
General Manager
Andrew Kilbride
Sales Manager
Shane Richard
Finance Manager
Sales
Andrew Epperley
Sales
Chase Raymond
Sales Consultant
Jake Baxter
Sales Consultant
Andrew Matakovich
Sales
Alice Dennis
Sales Consultant
Christopher Manis
Sales Consultant
Caleb Caruthers
Sales Conultant
Gizmo Eyman
Tail-Wagging Specialist
Austin Loudermelt
Sales Consultant
Mark Turner
Sales
Jonathan Coutch
Sales Consultant
Theodor Lewis
Sales Consultant
Panda Mascot
Puppy Bear Extraordinaire
Michael Whatley Jr
VIP Manager
Service
Kaitlyn Mccartan
Service Adisor
Gregory Kerro
Service Director
Finance
Dave Samples
Finance Manager
John Tilley
Finance Manager
Administration
Sandy Luke
BDC Associate
Kaitlyn Mccartan
Service Adisor
May 29, 2026
Car was ready and waiting inside the service area as
Car was ready and waiting inside the service area as opposed to outside when I arrived to pick it up. I asked for no car wash and that was clearly written on the service order (and complied with).
May 24, 2026
Spitzer VW is great.
Spitzer VW is great. Service is very good, customer friendly. I highly recommend them. they treat their customers great!!
May 20, 2026
Kaitlyn was very efficient and gave me a full breakdown
Kaitlyn was very efficient and gave me a full breakdown of my diagnosis. She was also very polite!
May 07, 2026
I’ve been to the Amherst dealership a few times since
I’ve been to the Amherst dealership a few times since purchasing my vehicle last autumn. It’s been a wonderful experience each time! Everyone is very kind and professional. And patient with my kids. The lady that works in the office is extremely kind and friendly. Great place and I would highly recommend anyone to purchase a vehicle from there!
May 05, 2026
Spitzer got me in right away when I was in a tough
Spitzer got me in right away when I was in a tough situation. I was low on fuel and my gas door wouldn't open. I called them and brought the car right in. They got it opened so I could get fuel and scheduled the appointment to have the part replaced to fix the problem. Very satisfied with service. Mary was very helpful, too!
Jason Voss
Sales Manager
May 27, 2026
We always have a great experience at Spitzer!
We always have a great experience at Spitzer! So friendly, helpful and always super efficient!
May 24, 2026
Spitzer VW is great.
Spitzer VW is great. Service is very good, customer friendly. I highly recommend them. they treat their customers great!!
May 12, 2026
I was very pleased with my experience with purchasing my
I was very pleased with my experience with purchasing my Volkswagen Tiguan, from start to finish everything was smooth and easy.
May 07, 2026
The Amherst store has the best customer service.
The Amherst store has the best customer service. The sales team makes the buying process easy and stress free and the service department always takes great care of me when I’m there. Thats how you get and keep your customers!!!
May 04, 2026
Jake Baxter is truly a great guy.
Jake Baxter is truly a great guy. From the time I walked thru the door to the day I drive out of the dealership in my Taos, I felt like I was in good hands. Jake made sure everything was was taken care of. I've met loads of people in my time, Jake is top notch, professional and makes you feel like family! Thank you Jake 😊
Andrew Epperley
Sales
May 21, 2026
Great people my dad has been working with for many years,
Great people my dad has been working with for many years, Andrew was very helpful in finding the car best suited for me
May 19, 2026
Andrew is knowledgeable, professional, and easy to work
Andrew is knowledgeable, professional, and easy to work with! He helped us through the car buying process and answered all our questions. He helped keep buying a car low stress! We felt confident working with Andrew and his team while purchasing our new vehicle.
May 02, 2026
Transaction with Andrew went very smooth and he sourced
Transaction with Andrew went very smooth and he sourced me the vehicle I really wanted
May 02, 2026
Andrew helped me the entire process and had a great
Andrew helped me the entire process and had a great customer service. Definitely will recommend others
May 02, 2026
Andrew was very kind and helpful, helped us get the
Andrew was very kind and helpful, helped us get the pricing down and made sure we were comfortable! And overall he was just very kind to us!
Gregory Kerro
Service Director
Jun 04, 2026
Great guy, known him from years.
Great guy, known him from years. Made the process very smooth and personally took the time to help me make the right choice! Overall stand up guy.
May 24, 2026
Spitzer VW is great.
Spitzer VW is great. Service is very good, customer friendly. I highly recommend them. they treat their customers great!!
May 21, 2026
Great people my dad has been working with for many years,
Great people my dad has been working with for many years, Andrew was very helpful in finding the car best suited for me
May 07, 2026
I’ve been to the Amherst dealership a few times since
I’ve been to the Amherst dealership a few times since purchasing my vehicle last autumn. It’s been a wonderful experience each time! Everyone is very kind and professional. And patient with my kids. The lady that works in the office is extremely kind and friendly. Great place and I would highly recommend anyone to purchase a vehicle from there!
Apr 22, 2026
The whole team was friendly and professional.
The whole team was friendly and professional. From arriving to departing I felt welcomed and confident my car would be fine.
Chase Raymond
Sales Consultant
May 27, 2026
We always have a great experience at Spitzer!
We always have a great experience at Spitzer! So friendly, helpful and always super efficient!
May 08, 2026
The entire staff at spitzers has been great to work with,
The entire staff at spitzers has been great to work with, I have bought vehicles from them as well as my wife and parents, have referred many friends here as well as family, and everyone says the staff from salespeople to the managers have been very polite and courteous to them! Will definitely be back to do business with them in the future.
May 07, 2026
The Amherst store has the best customer service.
The Amherst store has the best customer service. The sales team makes the buying process easy and stress free and the service department always takes great care of me when I’m there. Thats how you get and keep your customers!!!
Aug 11, 2025
Our family was traveling from out of state and as we
Our family was traveling from out of state and as we entered OH, check engine light came on. Called at 2:30pm, were able to make the 30 minute drive to the Service Center. No questions asked, Mary and her team got us in at 3pm, car was diagnosed. The part not in stock BUT they took from another car on the lot to get us on our way. Checked out with Kenny (Service Tech) and Mary at 4:30pm. Also, before we knew what was wrong, we were looking at our options (just in case) and Chase was wonderful to work with. He stated he would rather get us on the road in our own car versus us having to trade-in. He listened to what we need and what we like, and he was able to show us a few just in case options they had that would work for our family's needs as well as our budget.
Aug 04, 2025
Chase Raymond and the team were super easy to work with.
Chase Raymond and the team were super easy to work with. Felt comfortable getting the best deal and they were very patient in my decision making process.
Jake Baxter
Sales Consultant
May 04, 2026
Jake Baxter is truly a great guy.
Jake Baxter is truly a great guy. From the time I walked thru the door to the day I drive out of the dealership in my Taos, I felt like I was in good hands. Jake made sure everything was was taken care of. I've met loads of people in my time, Jake is top notch, professional and makes you feel like family! Thank you Jake 😊
May 01, 2026
Jake was hands down THE BEST automotive sales
Jake was hands down THE BEST automotive sales professional my Wife and I have ever dealt with. From start to finish he did everything in his power for us to leave with a new vehicle!!! Recipe d him to anyone 10/10 times. Thank you Jake
Jan 12, 2026
I worked with Jake Baxter and Lonnie Sherrill.
I worked with Jake Baxter and Lonnie Sherrill. Terrific guys to work with. Would recommend.
Nov 18, 2025
The team here has been outstanding.
The team here has been outstanding. They have helped me every step of the way and beyond.
Jan 22, 2025
Great staff very helpful.
Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!
Brett Clapham
Sales Manager
Jun 04, 2026
Great guy, known him from years.
Great guy, known him from years. Made the process very smooth and personally took the time to help me make the right choice! Overall stand up guy.
May 27, 2026
We always have a great experience at Spitzer!
We always have a great experience at Spitzer! So friendly, helpful and always super efficient!
May 08, 2026
The entire staff at spitzers has been great to work with,
The entire staff at spitzers has been great to work with, I have bought vehicles from them as well as my wife and parents, have referred many friends here as well as family, and everyone says the staff from salespeople to the managers have been very polite and courteous to them! Will definitely be back to do business with them in the future.
Jason Eyman
General Manager
May 08, 2026
The entire staff at spitzers has been great to work with,
The entire staff at spitzers has been great to work with, I have bought vehicles from them as well as my wife and parents, have referred many friends here as well as family, and everyone says the staff from salespeople to the managers have been very polite and courteous to them! Will definitely be back to do business with them in the future.
May 07, 2026
The Amherst store has the best customer service.
The Amherst store has the best customer service. The sales team makes the buying process easy and stress free and the service department always takes great care of me when I’m there. Thats how you get and keep your customers!!!
Jan 22, 2025
Great staff very helpful.
Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!
Andrew Matakovich
Sales
May 21, 2026
Great people my dad has been working with for many years,
Great people my dad has been working with for many years, Andrew was very helpful in finding the car best suited for me
May 10, 2026
Great!
Great! Expirence was fantastic , the crew were very friendly and nice to me and my Gf, I will always go with Volkswagen from now on.
Mar 27, 2026
They were very transparent with how they reached their
They were very transparent with how they reached their pricing and their processes. They seemed genuine and honest through the entire transaction.
Dave Samples
Finance Manager
Jun 04, 2026
Great guy, known him from years.
Great guy, known him from years. Made the process very smooth and personally took the time to help me make the right choice! Overall stand up guy.
May 07, 2026
The Amherst store has the best customer service.
The Amherst store has the best customer service. The sales team makes the buying process easy and stress free and the service department always takes great care of me when I’m there. Thats how you get and keep your customers!!!
May 01, 2026
Great experience.
Great experience. Andrew was super to work with, transparent and courteous. I would refer my friends and family without hesitation.
John Tilley
Finance Manager
May 08, 2026
The entire staff at spitzers has been great to work with,
The entire staff at spitzers has been great to work with, I have bought vehicles from them as well as my wife and parents, have referred many friends here as well as family, and everyone says the staff from salespeople to the managers have been very polite and courteous to them! Will definitely be back to do business with them in the future.
May 01, 2026
Jake was hands down THE BEST automotive sales
Jake was hands down THE BEST automotive sales professional my Wife and I have ever dealt with. From start to finish he did everything in his power for us to leave with a new vehicle!!! Recipe d him to anyone 10/10 times. Thank you Jake
Oct 20, 2025
I worked with Chris Simon and he was very efficient and
I worked with Chris Simon and he was very efficient and accommodating with the sale of my Atlas
Alice Dennis
Sales Consultant
May 02, 2026
Andrew helped me the entire process and had a great
Andrew helped me the entire process and had a great customer service. Definitely will recommend others
Jan 22, 2025
Great staff very helpful.
Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!
Christopher Manis
Sales Consultant
Mar 24, 2026
Timely taken care of, fair trade in price and easy to
Timely taken care of, fair trade in price and easy to work with. Knowledgeable team.
Jan 22, 2025
Great staff very helpful.
Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!
Caleb Caruthers
Sales Conultant
May 12, 2026
I was very pleased with my experience with purchasing my
I was very pleased with my experience with purchasing my Volkswagen Tiguan, from start to finish everything was smooth and easy.
Gizmo Eyman
Tail-Wagging Specialist
May 02, 2026
Andrew helped me the entire process and had a great
Andrew helped me the entire process and had a great customer service. Definitely will recommend others
Austin Loudermelt
Sales Consultant
Jan 22, 2025
Great staff very helpful.
Great staff very helpful. I love my 1st Volkswagen! Will recommend to my friends and family. Make sure you check them out!
Sandy Luke
BDC Associate
Jun 04, 2026
Great guy, known him from years.
Great guy, known him from years. Made the process very smooth and personally took the time to help me make the right choice! Overall stand up guy.
Mark Turner
Sales
May 22, 2026
Very professional and they listened to what we was
Very professional and they listened to what we was looking for and matched a deal that worked.