I wanted to thank Doug Vannatter for his quick assistance in helping us choose our Volkswagen Passat in a very short period of time! We really love our car!
Bought a 2016 Chevy trax with the help of Rennae. She was very professional, but also very helpful with my purchase. If you’re looking for the best help and also making the process enjoyable. Definitely ask for Rennae.
I just want to send out a thank you to all the great people at Spitzer of Amherst that worked with me on trading in my SUV in order to purchase a updated model.First I spoke with Brandon who did not stop until he found a Tiguan that fit all my needs, then I worked with John the financial manager who also stepped up to help me get the best loan and service agreement. Last but not least Chico made sure I had all my stuff put into my new car and that he made sure I had gas ...
David Hans was kind and courteous throughout my recent visits to the dealership. Despite a long list of problems I was experiencing with my 2009 Rabbit, he remained patience and encouraging. Thank you, Dave, for giving "Jack" (my Rabbit) a fresh lease on life. You & your Team are the BEST !!
Spitzer VW in Amherst, Ohio helped me to get into a 2017 Jetta SE in December 2020. Rennae Leigh and Brandon Brletich assisted me from beginning to end. I am happy with my ¨new to me¨ Certified VW. Check them out!
Great experience at Spitzer VW. The service manager was professional and attentive to my needs in a prompt manner. Obviously he has great experience in what he does. The service tech had great experience with my electronic issue and knew how to complete all of the confirmatory tests. The appropriate parts were ordered. Great service experience.
I was given great service by Spitzer for the replacement of my VW battery. The time from opening the work order to closing it when the job was complete was 20 minutes (printed right on the bill). They informed me of the total cost of the installed battery before the installation which I happily agreed to. The price of the battery was comparable to other providers, however I was surprised by the itemized bill at the high installation cost which was $59.95 (that is about $180/hr.) there was also an additional fee of $6.00 listed as "Customer Pay Shop Charge for Repair Order". ...
Always great service and questions answered by David Hans at Spritzer Amherst. Best to go to the source (dealer) for maintenance, always done in a timely manner.
Fantastic service! Doug helped my family find a Tiguan that suited our needs and was efficient in getting us all of the information and letting us test drive our options. If you’re looking for a Volkswagen, Spitzer is the place to go!
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